Shipping policy
1. Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Rates & Delivery Times
🇦🇺 Australia
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (if available at checkout)
Shipping costs are calculated at checkout based on your location.
🌍 International Shipping (if applicable)
- Delivery times vary by country (typically 7–15 business days)
- Shipping rates are calculated at checkout
Customers are responsible for any customs duties or import taxes.
3. Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor delivery.
4. Shipping Delays
While we aim to meet estimated delivery times, delays may occur due to:
- Carrier issues
- High demand periods
- Weather or external factors
Daily Supply is not responsible for delays once the order has been shipped.
5. Incorrect Address
Please ensure your shipping details are correct at checkout.
- We are not responsible for orders shipped to incorrect addresses provided by the customer
- If an order is returned, additional shipping fees may apply for redelivery
6. Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery).
We will work with the carrier to resolve the issue and arrange a replacement or refund where appropriate.
7. Shipping Confirmation
You will receive a confirmation email once your order has been shipped.
8. Contact Us
For any shipping enquiries, please contact:
Email: info@dailysupplyshop.com
Contact form: https://dailysupplyshop.com/pages/contact
Response time: Within 24–48 hours